Q: Is the base station powered by POE?
A: The base station is powered by 48V DC. A power supply is included. The power cable is not included.
Q: Does the base station support fiber?
A: Not in the current model, but future models will include an SFP module option.
Q: Do you have a management port?
A: Yes, one dedicated Ethernet port.
Q: How many users are supported?
A: 32 active and 96 connected. 64 active will be supported with future software upgrade. It is recommended to not use more 50 connected users.
Q: What is the typical latency?
A: 10ms w/2 subscribers. Typical is 20 ms. Jitter is 1 to 2 ms.
Q: What are the maximum download and upload speeds?
A: Depends on TDD SubFrame Assignment configuration. Defaults are 110 DL and 20 UL.
Q: What is the maximum distance?
A: In the LTE standard under the most common TDD settings, max modulation in a LOS scenario should be achieved at 30 km (18.6 miles).
Q: How does the Baicells Nova R9 solution compare to alter native LTE solutions?
A: Our solution is designed to reach the majority of the market with disruptive pricing, plug and play simplicity and optimal performance.
Q: Is GPS included?
A: Yes, GPS is built into the Nova R9. A GPS antenna will need to be added.
Q: How many base stations can sync together?
A: Base station syncing is unlimited.
Q: Does the Nova R9 base station sync with other LTE manufacturers equipment?
A: Baicells follows the LTE 3GPPP standards and does sync with many other brands.
Q: Does the base station have a built-in spectrum analyzer?
A: Not at this time. There is an extra N-Type connector on the Nova R9 planned for spectrum analyzer functionality in the future.
Q: What antennas do you support?
A: Any 2x2 dual slant 3 GHz sector or omnidirectional antenna, which is cross polarized will work. We will provide a list of recommended antennas soon.
Q: What is the operating temp range? Can it support operations in –40C weather?
A: Current specs for the Nova R9 are:
Working temperature: -35C to 55C
Storage temperature: -40C to 70C.
Q: How long is the Baicells manufacturer warranty for?
A: 1 year starting after purchase from authorized distributor.
Q:What does the OAM interface look like?
A: The Nova R9 detects and accesses the cloud-based EPC & OAM automatically. Give the unit an Internet connection and it is essentially plug & play. The OAM is a web based GUI.
Q: My understanding of LTE is limited however, if the UE(CPE) is creating a 3gpp tunnel through the eNodeB back to the the cloud hosted EPC then my question is what addresses would my clients see on their home router?
A: CPE can be configured to bridge or router mode. The address is assigned to CPE from cloud EPC.
Q: Will there be an option for Layer 2 connections?
A: Currently in testing. Layer 2 is projected to be supported soon.
Q: Where am I setting bandwidth restrictions and how is it controlled?
A: OAM console.
Q: Will I have GUI access to the UE if I'm not directly plugged into it?
A: UE GUI access is projected to be supported soon.
Q: Are the UEs SIM card based?
A: Yes
Q: When my trial arrives what kind of information should I expect to arrive with it?
A: User manual will be provided.
Q: Do you have a proposed channel plan. antenna down-tilt, antenna polarization, or antenna separation?
A: ABAB (reuse 2). Down-tilt depends on desired coverage. Dual slant polarization.
Q: Which sector antenna you recommend?
A: One 2x2 sector per base station, preferably the 90 degree. KP Performance can assist with these types of questions. CPE is an integrated 19.6 dBi panel antenna - (Band 42/43).
Q: Is the attention to CPE slotted or scheduled?
A: Scheduled. LTE has about half the latency of WiMAX. Operators who only have experience with WiFi-based or Cambium products, often ask about latency. There is no issue with latency with LTE, not even with gamers or other sensitive applications. LTE has about half the latency of WiMAX. The issue is really about jitter and that's problematic with best effort technologies like Wi-Fi because latency is so variable.

Q: Any idea on a timeframe on when we might be able to see things like loading/RF slot utilization/BLUR/etc from the BOSS? 

A: We expect access to the BOSS server should happen in the next few weeks once Jesse gets back. Perhaps a month at most.


Q: I have an eNB in the field that has a bad surge arrestor. Can you test the DL bandwidth on the eNBs by bypassing the Ethernet surge arrestor?
A: If your surge arrestor is not up to par, we suggest skipping the Ethernet surge arrestor and connect directly to PCB ethernet port. New surge arrestors were sent to the Baicells Madison office, so if you're having an issue with your surge arrestor please email support_na@baicells.com to request an exchange as we work to fix this issue. If you do not want to exchange it, we suggest you bypass the Ethernet surge arrestor.


Q: I'm trying to set up a UE without the benefit of having an eNB anywhere near the office. Is it normal for the LTE Status to say "USIM not ready" in the UE GUI, or do I have the SIM inserted incorrectly?
A: It is likely your SIM card is not inserted correctly. When inserting with the antenna facing down, the 45 degree edge goes in on right side.

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