Q: Do you have things like loading / RF slot utilization / BLER / etc. from the OMC or BOSS?

A: The Baicells CloudCore OMC provides several statistics and performance indicators, as do the eNB and UE GUIs. Please refer to the Baicells Configuration & Network Administration Guide and the Baicells Operation, Maintenance, & Troubleshooting Guide for information about the network data: https://baicells.zendesk.com/hc/en-us/categories/204105328-Hardware


Q: What would cause UEs not to display in OMC?

A: Make sure you enable TR069 in the UE GUI > System > TR069 > Settings. In the OMC, make sure you have enabled remote access: Go to CPE > Monitor and right-click on the UE. Under Operation select Settings, and under the Remote Web heading select the check box next to Https Login. Select OK to save the setting. Reference: Baicells Configuration & Network Administration Guide: Baicells Configuration & Network Administration Guide


Q: What settings on the eNB are used for CloudCore authentication?

A: Operators using the Baicells CloudCore must set 2 parameters correctly on the eNB: Mobility Management Entity (MME) = and Public Land Mobile Network (PLMN) = 314030. These settings are found in the eNB GUI under BTS Info > Quick Setting. Do not change these settings unless you are connecting to a different hardware EPC/core. 


Q: Where do I set up a CloudCore account?

A: Go to https://cloudcore.cloudapp.net/cloudcore/sys/login/goRegisteredPage.action

Write down the CloudKey number displayed in red in the top field. This will be your unique operator CloudCore ID, and you will need this when installing new equipment. Complete the form, and click on Sign up. You should receive an email with a link and further instructions. For more information, refer to our Getting Started BaiTip for new customers: https://community.na.baicells.com/t/baitip-of-the-day-may-31st-2017-getting-started-with-baicells/362


Q: Where do I set up service plans?

A: Use the Baicells CloudCore BOSS application to manage subscribers and service plans. Refer to our BaiTip on this topic: https://community.na.baicells.com/t/baitip-of-the-day-march-31st-2017-how-to-modify-and-assign-a-service-plan-in-the-boss/283 and to the Baicells Configuration & Network Administration Guide: Baicells Configuration & Network Administration Guide


Q: How do I use CloudKey to automatically add UEs to my CloudCore account?

A: Please refer to the instructions in our BaiTip on this topic:



Q: Does HaloB cache survive an eNB reboot?

A: Yes


Q: In the OMC, what does the field "eNB Active" mean?

A: The dashboard statistics graph called eNB Active indicates the number of eNBs in the network that are actively in service – that is, receiving or transmitting data. By comparison, the statistic called eNB Online is the number of eNBS that are currently operational and connected to the network. More information on these statistics may be found in the Baicells Operation, Maintenance, & Troubleshooting Guide: https://baicells.zendesk.com/hc/en-us/articles/360002892674-Operation-Maintenance-Troubleshooting-Guide


Q: In the OMC dashboard, what is the throughput graph showing? The throughput for a single eNB or for all of the eNBs?

A:  The Throughput performance graph in the OMC dashboard shows the average amount of uplink and downlink data traffic (Mbps) being transmitted over the last 5 minutes across all eNBs in the network.


Q: What does PRB utilization represent?

A: The Physical Resource Block (PRB) Utilization graph in the OMC dashboard’s performance section shows the average number of subcarriers allocated to users across all eNBs over the last 5 minutes, which provides an indicator of system utilization. Read more about PRB utilization as a key performance indicator in the Baicells Operation, Maintenance, & Troubleshooting Guide: https://baicells.zendesk.com/hc/en-us/articles/360002892674-Operation-Maintenance-Troubleshooting-Guide


Q: What does the OAM interface look like?

A:  The Baicells components are designed to be plug-and-play. The OAM software applications include a UE GUI and an eNB GUI, which run on each piece of equipment and can be accessed locally or remotely. The GUI software apps typically are used to communicate with a specific device, i.e., a single UE or a single eNB. Each UE and eNB has their respective GUI application pre-loaded on it from the manufacturer. The operator launches the GUI via an IP address using a Web browser such as Google Chrome or Mozilla Firefox either locally or through the internet. The GUI apps provide more configuration fields and data than does the CloudCore OMC, which is used to manage all of the Baicells network components. Often, the additional GUI fields are used to tune the radio frequency (RF) settings or network settings of a given UE or eNB during initial installation or troubleshooting, or to improve the equipment’s performance.

Administrators use the OMC to configure or modify the eNB and UE components and interfaces, monitor the network, troubleshoot issues, and perform software or firmware upgrades. Administrators use the BOSS application to add, modify, and delete subscriber information and service plans. It is also in BOSS where the administrator can activate each Subscriber Identification Module (SIM) card, also called Universal SIM (USIM), a chip that the end-user inserts in the UE to uniquely identify that subscriber and UE device.

Reference: Baicells Configuration & Network Administration Guide: Baicells Configuration & Network Administration Guide


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